The Plan
Reclaiming our neighborhoods,
one photo at a time.
Empowering citizens to instantly report issues like broken roads and drainage. We bridge the gap between residents and authorities with smart routing and automated accountability.
The Core Problem
Morning walkers and residents see issues every day, but reporting them is complex, and follow-up is non-existent.
1. Spot & Snap
Residents identify broken roads, drainage, or garbage during their daily routine. One click captures the issue and precise location.
2. Smart Routing
Our system identifies if it's a BBMP, BESCOM, or Traffic Police issue and routes it to the exact official responsible for that Ward.
3. Relentless Follow-up
We don't just report; we track. Automated reminders to NGOs, Corporators, and officials until the issue is physically resolved.
Operational Master Plan
Stakeholder Mapping
Connecting Demand (Citizens) with Supply (Civic Bodies).
The Reporters
Source of Truth
The Solvers
Execution Authority
The Enablers
Bridge & Funding
The "Human-in-the-Loop" Ecosystem
An app alone cannot solve civic apathy. We build an operational layer that ensures data turns into action.
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1
Ward Captain Model
One volunteer per Ward acts as the verified node. They filter "noise" and present high-quality reports to officials, building trust.
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2
Escalation Ladder
Day 0: Engineer notified.
Day 3: Escalated to Corporator.
Day 7: Public Media Tagging (Twitter/X). -
3
The Social Layer
WhatsApp: "War Rooms" for Street Captains to alert Ward Captains.
Reddit: Recruitment ground for tech-savvy volunteers.
Instagram: "Before vs After" reels to drive public pressure.
Partnership Routing Grid
Where Talk Turns to Action
A transparent timeline for every issue. The Reporter, Ward Captain, Solver, and Enabler discuss progress in one shared view.
Issue #4029: Dangerous Pothole - 12th Main
Uploaded a photo. This pothole is expanding rapidly. Two bikes slipped here yesterday.
Verified. I've marked this as "High Severity" due to school bus traffic. Escalate to Ward Captain?
@BBMP_Engineer_Ward54 I have approved this. Please prioritize. Ticket generated #BBMP-4451.
Work Order issued to contractor. Material will arrive tomorrow. Fixing scheduled for Jan 14th.
Noted. We will monitor the site to ensure construction debris is cleared immediately after the fix.
The Launch & Expansion
The Bangalore Pilot
Ward A: Indiranagar
High Awareness Zone.
Partner with "I Change My City" groups for high-fidelity reporting.
Launch: WhatsApp War Room (Ward 54)
Ward B: Mahadevapura (ORR)
High Pain Zone.
Leverage Corporate CSR (ORRCA) to pressure bodies for infrastructure fixes.
Launch: r/Bangalore Mega-Thread
Scaling to "Any City"
The "City Kit" Model
We don't rebuild. We franchise.
- Standardized Taxonomy: Generic tags like {Municipal_Corp} map to local bodies easily.
- NGO Partnership: Find one local partner (e.g., Praja in Mumbai) to manage the human network.
- Data as Service: Sell aggregated "pain-point" data to city planners for master planning.
Empowering citizens to transform their neighborhoods through technology and community action. Join thousands of residents making a difference, one report at a time.
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